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Air France makes every effort to answer your questions and accommodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.
Our customer service teams are currently receiving a large volume of phone calls and social media messages. We acknowledge that it may be difficult for you to reach us during these times and recommend that you use the online forms to send us your requests. Thank you for your patience and understanding.

To learn more about entry requirements and any special travel documents to bring with you, please visit

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