Exclusive Services

An exclusive service for AIR FRANCE KLM customers travelling in "La Première" and/or Business Class, and also for Flying Blue Platinum members, C2000, Skipper travelling in any class, on their long haul flights with origin Madrid, Barcelona, Valencia and Bilbao

To be eligible for this service, flights must be reserved and issued in Spain on AIR FRANCE or KLM tickets.

Who is entitled to this service?

1. Passengers traveling in “La Première” or Business Class on an intercontinental flight operated from Spain by Air France, KLM or Delta Air Lines (on an Air France or KLM codeshare flight). 

2. Flying Blue Platinum, C2000 or Skipper cardholders may enjoy the limousine service no matter which class of service they travel in, even if they fly on an award ticket. We offer the service on same flights as mentioned for Business Class passengers. 


Conditions for service:

  • The service must be requested at least 48 hours before departure of your flight.
  • Tickets purchased in Spain.
  • This service is also available between the train stations of Madrid AVE (Puerta de Atocha) or Barcelona (Sants station) and the airports of the respective cities and conversely, after agreeing on the meeting point when requesting the service.
  • Available for a ratio distance of 30 km from city center of departure stations Madrid, Barcelona, Bilbao and Valencia.
  • Service for up to 4 people will be granted by Mercedes E Class vehicle, and up to 7 people by a Mercedes Minivan.
  • This service is not offered at the destination airport.

How to book the service?

Please use the following online webform or call (+34) 91 375 33 35 to request the service. You will need to provide the following details: 

  • Full name and contact telephone number
  • Total of passengers + luggage
  • Date/time of Departure/Arrival, pick-up address, and Departure Airport Terminal
  • Departure and Arrival flight details
  • Date of birth of children if applicable


Your service will be confirmed soon! Your service has been booked!

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