Our health and safety commitment:
The promise of a safe trip

Departing soon? To prepare for your trip, make sure to check the entry requirements in the country of your destination.
It is your responsibility to meet these requirements and to bring the correct travel documents with you. This includes a negative Covid-19 test, if required by the authorities in the country of your destination.
Your well-being and health are at the heart of our concerns. That's why we have implemented special health measures at each stage of your Journey.

Air France receives 4 stars in Skytrax's Covid-19 Airline Safety Rating

Skytrax's Covid-19 Airline Safety Rating evaluates the hygiene and safety measures implemented by airlines, both on board and at the airport. Air France received 4 stars in the audit carried out in December 2020 by Skytrax, an international air transport rating organization.

BEFORE DEPARTURE

BEFORE DEPARTURE

ENTRY AND TRAVEL REQUIREMENTS IN FRANCE
As from 18 January 2021, the entry conditions and the types of tests required for travel to Metropolitan France and its Overseas Territories have changed. You can check the latest requirements for your country of departure on the TravelDoc website.

A curfew is in effect in France due to the current health situation. To travel within France during the curfew, you must justify your trip by presenting a certificate of exceptional travel (attestation de déplacement dérogatoire) as well as your flight ticket. You can check the curfew times in your department and download the certificate from the French Ministry of Interior website.

CHECK ENTRY AND STAY REQUIREMENTS

Travel documents and a recent negative Covid-19 test may be required, including within the Schengen area, for travel to and from France and its Overseas Territories.
We strongly recommend that you check the entry and stay conditions on the official TravelDoc website before your trip.

You can also consult the embassy websites of your departure, transit or destination countries, as well as the travel advisory page on France Diplomatie.


COVID-19 TESTING INFORMATION

Does your destination require a Covid-19 test? You must confirm the type of test (PCR, antigen, LAMP, etc.); where and how to carry it out (laboratory, pharmacy, doctor, etc.); and the required language and validity period of the test results on the TravelDoc website.

Please note: even if you are vaccinated against Covid-19, you will still need to be tested if your destination requires it.
Paris Aéroport has set up a Covid-19 test centre (PCR or antigenic) for passengers leaving on flights departing from the Paris airports, on appointment.
To find out more

Before arriving at the airport

Items to bring on board
  • Several surgical masks to wear for the duration of your trip
  • Disposable single-use tissues
  • Bottle of hand sanitizer (<100ml)
  • Pen to fill out the forms distributed on board

LET'S STAY IN TOUCH

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

AT THE AIRPORT

AT THE AIRPORT

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS EQUIPPED WITH PROTECTIVE SCREENS

All check-in counters are equipped with Plexiglas protective screens.

DISINFECTION OF CHECK-IN COUNTERS AND SELF-SERVICE KIOSKS

Check-in counters and self-service kiosks are disinfected regularly.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France flights.

ON BOARD

ON BOARD

CABIN AIR RENEWED EVERY 3 MINUTES

  • Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
  • The air in the cabin is therefore renewed every 3 minutes.


DAILY CLEANING AND REGULAR DISINFECTION

  • Vacuuming of carpets and all seats, as well as head covers
  • Cleaning of all hard surfaces, e.g. tablets, armrests, screens, remote controls, baggage compartments, windows and toilets

INFLIGHT SERVICE

  • On our long-haul flights, you will receive a personal sanitary kit. It includes a disinfectant wipe, a surgical mask and hand sanitizer. On all other flights, a disinfectant wipe is at your disposal as soon as you arrive on board.
  • Our inflight service has been adapted for your safety. On our domestic and short-haul flights, a glass of water will be served to you. On our other flights, our inflight service is maintained. Whenever possible, we serve film-wrapped or individually wrapped products.

Air filtration in cabins

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms.

Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.

ON ARRIVAL

ON ARRIVAL

ON BOARD ANNOUNCEMENTS

Before exiting the aircraft, specific announcements are made on board to facilitate disembarkation and promote physical distancing.

PHYSICAL DISTANCING MEASURES

In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.
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